Last updated: July 2025
This privacy notice outlines what to expect when Cooler Calling (https://londonwaterdispenser.co.uk) collects or processes your personal information.
We operate strictly in the B2B (business-to-business) sector and handle only information relevant to companies and designated personnel. Any marketing data we use is:
Sourced from GDPR-compliant providers
Checked against TPS (Telephone Preference Service)
Used exclusively for business communications
Never acquired from or used for direct-to-consumer (B2C) marketing
When you visit londonwaterdispenser.co.uk, we may collect anonymised visitor data through tools like Google Analytics, including:
Pages viewed
Time spent on site
General navigation behaviour
This data does not identify individual users and is used solely to improve website experience and performance.
If personal information is ever collected (e.g., via a form), we’ll be clear about why we need it and how it will be used.
By using this website, you consent to our use of cookies as described here.
Cookies are small text files stored in your browser that help:
Recognise returning users
Maintain session preferences
Improve functionality and security
We use both:
Session cookies – deleted when you close your browser
Persistent cookies – stored until manually removed or expired
Our site uses essential cookies to ensure reliable performance of key functions like forms and tracking.
Cookies include:
ddfmcode: Verifies contact form submissions (persistent)
VERIFY_CODE: Validates form usage (session)
We also use cookies from:
WordPress – for site/blog functionality
Google Analytics – for anonymous traffic data
Google Maps – for map rendering
YouTube – for embedded videos
Each of these third parties may apply their own privacy policies.
Cookies help us:
Understand user interaction and improve design
Identify technical errors
Keep forms secure and spam-free
Serve relevant content, when applicable
Cookies do not contain identifiable personal data, but may be linked to information you voluntarily submit via forms.
If Cooler Calling is unable to fulfil your request directly, your enquiry may be shared with a trusted local partner.
In such cases:
You will be informed in advance
The partner becomes the data controller
They are required to comply with GDPR and maintain their own privacy policy
Cooler Calling only collaborates with partners that meet data protection standards, but we are not responsible for how third parties handle your information post-referral.
You can manage or block cookies through your browser settings. Disabling cookies may impact some website functions.
Instructions for common browsers:
Chrome: Settings > Privacy and Security > Cookies
Firefox: Preferences > Privacy & Security
Edge/IE: Internet Options > Privacy
To delete existing cookies, refer to your browser’s help documentation.
If you have any questions about this policy or how your data is handled, please contact us at:
📧 Email: info@londonwaterdispenser.co.uk
🌐 Website: https://londonwaterdispenser.co.uk
We may also collect limited information when you:
Use LiveChat tools (e.g., Lucky Orange)
Interact with us on social media (LinkedIn, Facebook, X)
Call our office – call durations and numbers may be logged; calls may be recorded for training
Send us emails – scanned for malware or threats
We apply secure, industry-standard methods to protect your data.
Information is stored both on-site and in secure external data centres, with access restricted to authorised personnel.
We retain lead and contact data for up to 6 months after any business relationship ends, unless longer retention is legally required.
We may update this policy as needed.
The latest version will always be available at: https://londonwaterdispenser.co.uk
London Water Dispenser isn’t some faceless brand from nowhere.
We know what it’s like to run an office in Camden, Shoreditch or Stratford — no time, no space, and definitely no room for a leaky kettle.
So we keep it simple:
cold water when you need it, hot when you don’t, and no one chasing you with sales targets.